Bali Aga Website Privacy And Cookie Policy

Last Updated: Monday 20 November 2023

It’s a pleasure to meet you! For us, maintaining your privacy is of utmost importance and we will make every effort to protect you and your personal information. We want you to have confidence when visiting (website_name) website, subscribing, shopping, and otherwise utilizing our website. To better protect your privacy we provide this notice explaining our online information practices. 

This privacy policy describes how Bali Aga (collectively, "Bali Aga", "we", "us" or "our") gather, utilize, disclose, and protect the personal information of our customers. It also informs you of the rights and choices with respect to your personal information, as well as how to contact us for answers to your inquiries. Please keep in mind that our privacy policies are governed by the laws of the countries in which we operate. Additional region-specific terms will appear that only apply to customers in certain geographic locations, or as required by the corresponding laws. Except otherwise specified, this policy applies exclusively to our website and does not apply to any other websites accessible through our website, such as social media platforms, advertising links, or other third-party websites linked through our website.

The information we collect:

We may request the following categories of personal information from you on our website:

  1. For registration, online surveys, and other online forms, we may require users' names, e-mail addresses, age classification, date of birth, and other contact information.
  1. When you make a purchase, we retrieve your email address, name, billing address, payment information, and delivery address. We will also collect payment information that includes (i) your name as it appears on the card; (ii) the credit card type; (iii) a valid credit card number; (iv) the expiration date of your credit card; (v) your billing address; and (vi) any activation numbers or codes required to charge your card.
  2. We may also collect personal information that you voluntarily provide to us when you communicate with us or contact with our Customer Service.

Additionally, our website will also automatically recognize user’s  domain names , IP addresses, browser type, domain names and access times.We may acquire information about your online activity using automated data collection methods.

What is Cookies?

Cookies is a small pieces of text sent to your browser by a website you visit. They assist websites to remember information about your visit,  which might make it easier when returning to the site and make it more helpful to you.

We use cookies and other online tracking technologies to identify your device and accomodate you with a more tailored experience on our websites.This helps us to provide services to our users and improve the online experience. We also use cookies and other online tracking technologies to obtain collective information about platform traffic and interactions, analyze trends, and retrieve statistics in order to improve our platform.

We use the collected information for:

  1. Providing and personalizing our servicesto provide better user experience: One example is when you decided to save your login information so you don't have to input it each time you visit the website. Cookies assist us in determining which portions of our website are useful and which areas require improvement. You may change your browser's settings to allow or reject cookies. If you disable this function, your experience on our website may be diminished and certain features may not function properly.
  2. Processing transactions: enhance online transactions by managing user sessions, improving shopping cart functionality, securing user authentication, storing preferences, and facilitating autofill as well as aid in fraud prevention and provide valuable insights for website optimization.
  1. Sending newsletters and promotional materials: Depending on the products and/or services you request, the categories of information collected for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information.
  2. Analyzing and improving our website and services: We may also use any other automated tracking technologies to measure performance and engagement on our websites, in communications with you, and in our products and services. Forexample, providing product reviews.

Setting up an account:

To purchase any products from our website, you are required to provide your email and mailing address, name, credit card or other payment information. You can also register for an account. The account requires a password, and it is your responsibility to ensure that the password to your account is private. If you have any problems with your account, please contact us at ((company email domain)).

How We Use Your Personal Information:

We collect and use personal information for various purposes, including:

  1. Providing Products and Service: We collects personal information in order to complete orders, process payments, issue alerts, administer accounts, and provide a discussion forum. Basic identifying information, payment information, and commercial information are examples of information categories.
  2. Communicating with users:We use your personal information to get in touch with you, such as responding to and/or following up on your requests, inquiries, problems, or feedback, and providing customer service.
  3. Marketing and Promotional Purposes: Personal information is utilized for marketing and promotional purposes, involving sending marketing, advertising, and promotional communications via email, text message, or postal mail (such as trend alerts, promotions, new product launches, and event invitations); showing you advertisements for products and/or services tailored to your interests on social media and other websites; and administering events, and other similar promotions.
  4. Analytics and Personalization: We use personal information for research and analytics, this includes improving our services and product offerings; understanding how users interact with our websites, advertisements, and communications with you; determining which of our products or services are the most popular; optimizing our websites, and marketing campaigns; personalizing your experience.
  5. Security and Fraud Prevention: We use personal information to detect, examine, prevent, or take action regarding potential malicious, fraudulent, deceptive or illegal activity, which includes fraudulent transactions; attempts to take advantage of or violate our policies, procedures, and terms and conditions; security incidents; and harm to Bali Aga and our users', customers', employees', or others' rights, property, or safety.
  6. Legal Obligations: We use personal information to comply with legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.

How We Protect Your Personal Information:

Personal information is stored on our servers or service providers and accessible by authorized representatives. We take security seriously and maintain reasonable physical, electronic, and procedural safeguards. However, no transmission method or security system is perfect, we cannot promise that information about you will remain secure in all circumstances. Our websites and Sephora Mobile Apps allow users to stay logged in, but this may allow unauthorized access and purchases. To protect your account, we recommend to enable "Passcode Lock" security and notify us as soon as possible if you suspect any unauthorized use of your account or password.

Under no circumstances will we sell your personal information to a third party.

Your Choice

You can sign up for our website to receive information about promotions, news, product releases, and events. Unless you subscribe, the information you provide will not be used for this purpose. We only share personal information with outside parties except to complete  your request.  You can always decline to provide us any personal information. If you choose not to disclose such information, you may not be able to use or purchase from our site. At any point, you may access, review, and amend your personal information from your account at any time by contacting us at the phone and/or email address listed below.

If you wish to stop receiving promotional emails, we will provide Instructions to unsubscribe information and will respect your decision by removing you from the newsletter.

On an aggregate and anonymous basis, traffic and transaction information may also be shared with advertisers or third-party organizations. We may use anonymous IP addresses to troubleshoot server or website issues, administer the website, or present you with more display content based on your preferences.  Cookies may be used by promotions or advertisers on our website. We have no access to or control over the information gathered by advertisers you may visit from our website.

For the purpose of accomodating changes in our business, we may sell or buy portions of our company or other firms or assets, including information obtained through this website or otherwise gathered in connection with the website. If our firm or substantially all of its assets are acquired, user information will be one of the assets transferred to the acquirer.

Children’s Privacy

Our website is intended for a broad audience, and no portion of it is particularly designed for children under the age of 13. We do not knowingly collect personal information directly from minors under the age of 14 Without parental consent. If we become aware that a child under the age of 13 has given us personal information, we will delete it from our records.

Public Forums

Interactive forums such as message boards, chat rooms, or comments sections may be included on the website. Please keep in mind that any information published in these sections becomes accessible to everyone, and you should proceed with caution while disclosing any personal information.

Communicatin With Us

if you have any inquiries  about our privacy or security practices, you can contact us by e-mail:

Bali Aga

Legal Department, Privacy

((company Legal domain email))

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by e-mail, or any other contact method provided by user.

Third Party Policy

Hereby attached the third parties or social media platforms that we may use:

PROVIDERS

USE

POLICY LINK

Shopify

We use Shopify as a web store platform.

 

https://shopify.com/legal/privacy

 

Google

We use Google to help measure how users access the site.

 

https://policies.google.com/privacy

 

Facebook

We use Facebook to allow visitors to our website to interact with and share content via Facebook's social media platform.

 

https://facebook.com/policy.php

 

Pinterest

We use Pinterest to allow visitors to our website to interact with and share content via Pinterest's social media platform.

 

https://policy.pinterest.com/en/privacy-policy

 

Twitter

We use Twitter to allow visitors to our website to interact with and share content via Twitter's social media platform.

 

https://twitter.com/en/privacy

 

Youtube

We use YouTube to display video content.

 

https://support.google.com/youtube/answer/2801895?hl=en

Instagram

We use Instagram to engage with our followers on social media.

https://help.instagram.com/519522125107875

Changes To This Policy

We reserve the right to amend this privacy policy at any time and will post the date it was last updated at the top of this privacy policy.  we will provide you with additional notice. If we make any changes that materially affect your privacy rights.